How to use Amolto with new Skype 8 for Windows

Since the new Skype 8 for Windows still does not have a public API, we implemented our own engine for working with it. All features are supported, only one additional configuration step is needed. This step is required if user’s PC has multiple audio devices.

The most common case is using a USB headset for making Skype calls. If you are using a USB headset, you need to set it as “Default Communication Device” on Windows and set it selected in Skype Audio settings. Below are the steps you need to perform to configure.

1. Setting up USB headset as “Default Communication Device” for Windows
Check that headset is plugged into PC. Right-click the speaker icon in the notification area and select “Playback devices”

Open Playback Devices

Open Playback Devices

The Sound Playback dialog apears. In the picture below, there are two playback devices in the system. “High Definition Audio Device” is embedded audio device, “C-Media USB Audio Device” – USB headset. Set the USB headset as the default communication device.

Sound Playback Window

Sound Playback Window

Upon doing so a green phone icon will appear next to it. The final setup should resemble the image below.

Sound Playback Window Final

Sound Playback Window Final

The same settings should be done for the “Recording” tab. The final setup should resemble the image below.

Sound Recording Window Final

Sound Recording Window Final

2. Check Amolto audio settings.
Open Amolto Option form, navigate to “Audio Device” tab and check synchronisation option.

Amolto Audio Settings

Amolto Audio Settings

3. Check Skype for Windows audio settings.
Open Skype for Windows and click on “User profile” picture.

Skype 8 Main Window

Skype 8 Main Window

In User Profile window click on “Settings”.

Skype 8 User Profile Window

Skype 8 User Profile Window

Check Audio settings for Speakers and Microphone. These settings must be set to “Default communication device“.

Skype 8 Audio Settings

Skype 8 Audio Settings

After all the settings are done, all audio calls placed over Skype–will use the communication device instead of your normal device. This allows you to use your computer’s speakers for normal audio while the audio from a voice call is played on your headset. You can now leave USB headset plugged in, and only use it when speaking to someone on Skype or attending an online presentation.

Amolto will also always correctly determine the active Communication Device of Skype for Windows 10. You can test your recording system by making several test calls to special Skype contact echo123 and check recordings

Call to echo123

Call to echo123

 

Amolto Team

Posted in Amolto News, Knowledgebase